8 Hour Hybrid Tech Class

Hybrid technology is continually improving and the only way to adapt is to advance with it. 8-Hour Hybrid Tech Class touches on the basics of hybrid technology as well as the ever increasing developments in the field. The number one requirement for this course is to come with lots of questions. Our instructors have been driving, testing, scoping, scanning, servicing, and taking these hybrids apart since 1999. This is the most intensive 8 hours of hybrid training anywhere. This is NOT a SAFETY CLASS, although you will be safer after this class. Great hand outs provided.

Who Should Attend?

Auto Mechanics
Car Enthusiasts
Mechanical Engineers

Recently our entire service department office staff (made up of four employees) attended two Automotive Management Institute (AMI) seminars presented by Craig Van Batenburg at Rocket Training Center here in Toledo. The seminars were titled How to Sell Diagnostic Labor and Get Paid for It and How to Work with Telephone Price Shoppers and First-Time Customers.

One of Craig's theories includes people who ask how much because they don't understand our industry. He suggests for the first visit you conduct an interview so you can qualify the customer and they can understand the terms of your relationship. Craig goes so far as to put his expectations in writing.

I encourage you to visit his website where all his forms are presented (www.auto-careers.org). If you have the opportunity to host any AMI classes in your area I recommend Craig.
- Dan & Kathy R.